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Returns & Exchanges
If you aren't completely satisfied with your purchase, we offer a 30-day return policy for bikes in new, unridden condition.
1
Initiate Return
Contact our support team to request a Return Merchandise Authorization (RMA) number.
2
Pack Your Bike
Carefully repack the bike in its original factory packaging to prevent damage during transit.
3
Ship It Back
Affix the provided shipping label and drop the package off at an authorized carrier location.
4
Inspection & Refund
Once received, our mechanics will inspect the bike and process your refund within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing