Frequently Asked Questions
Find answers to common questions about our bikes and services
How do I determine the correct frame size for me?
You can refer to our comprehensive size guide located on each product page, which uses your height and inseam measurements to recommend the ideal frame.
Do OBED bikes come fully assembled?
Our bikes are shipped 95% assembled. You will only need to install the handlebars, front wheel, and pedals. Basic tools and instructions are included.
Can I customize the components on my bike?
Yes, we offer various build tiers and component upgrades during the checkout process to ensure your bike meets your specific performance needs.
What kind of warranty do you offer on frames?
We provide a limited lifetime warranty on all OBED carbon frames and forks against manufacturing defects for the original owner.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and import duties are calculated at checkout based on your location.
Where can I find my bike's serial number?
The serial number is typically located on the underside of the bottom bracket shell.